1.1. The Company is devoted to providing educational content including pre-recorded video lectures and offers users to find, book a visit and enrol in such institutes partnered with Klassroom. All the products and services including the website is to help users to find suitable training/workshops/products.
1.2. Klassroom provides pre-recorded video content solely for e-learning purposes. These videos are intended strictly for educational use and not for any other purpose.
1.3. All video and other content offered on the app is intended for user learning consumption only. Any attempt to make copies or mirror the content will be considered infringement of our intellectual property rights.
2.1. We collect from you your personal data when you provide us with it when you register on our website, subscribe to our newsletter or fill out a form. Personal Information such as name, e-mail address, mailing address, phone number, gender, date of birth, location, profile picture, name of the institute, learning preferences, standard, board, device information, and stream (“Personal Information”). This data may also include IP address, operating system, and browser type. We do not intentionally collect more personal data than described here. However, if you at your choice, intentionally or unintentionally disclose some personal data other than the description provided in this paragraph then such data shall continue to be governed by this Privacy Policy. We may also have acquired your Personal Information from a third-party service provider or publicly available data source. You may, however, visit the website anonymously.
2.2. We do not collect any special categories of personal data about you (such as details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
2.3. The website may contain links to other sites. Klassroom is not responsible for the privacy notices or the content of such third-party websites even if:
2.3.1. You accessed the third-party website using links from our website; or
2.3.2. You accessed our website using links from a third-party website.
3.1. We use the Personal Information we collect only in compliance with this Privacy Policy. In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information (a) To personalize your experience (your information helps us to better respond to your individual needs); (b) To improve our website (we continually strive to improve our website offerings based on the information based on the information and feedback we receive from you); (c) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) ; (e) To administer a contest, promotion, survey or other site feature; (f) To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc; (g) To send SMS to your mobile numbers.
3.2. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions to the bottom of each email..
3.3. We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information without your explicit consent. We may share Personal Information with trusted service providers or our affiliates who assist us in operating our website for payment processing, supplementing the information you provide us in order to provide you with better service, account administration, perform statistical analysis, provide marketing assistance, host the website, index user profile pages and usernames as part of the URL, technical and customer support. Any third parties receiving your Personal Information from us are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.
3.4. After you place an order on our website, you may need to make payments for the services you have ordered. In order to process your payments, we use a number of third-party payment processors. Your payment will be processed by the payment provider you choose to process your payment via a payment gateway. If you give us banking or other payment mode details, we solely use such details to process payment refunds, if any, to you. The third-party payment processors we use also collect, use, and process your information, including payment information, in accordance with their respective privacy policies. We collect and store financial information like bank accounts, payment mode and details of admin users solely for settlement of payments and in-app purchases.
3.5. To ensure that the security and integrity of the website is safeguarded, Klassroom may monitor your Personal Information. Klassroom may under certain circumstances engage a trusted third-party service provider for the purpose of managing the technical operations involved in hosting the website.
3.6. We will share the Personal Information, if disclosure was required by law, rule or regulation or was in response to a valid order of a court or authorized agency of government or other legal process. We may be required to process Personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime, loss prevention or prevention of fraud. We may also use Personal Information to meet our internal and external audit requirements and for information security purposes. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
3.7. International Transfer of Personal Information:
3.7.1. To facilitate our global operations, we may transfer and access your Personal Information across geographical borders to our subsidiaries or affiliates or service providers working on our behalf in other countries with different data protection laws that may not be on par with that of the origin country. A transfer of personal information has a broad meaning and occurs when information is communicated, moved, accessed, or otherwise sent to another country. This Privacy Policy shall apply even if we transfer Personal Information to countries outside your country.
3.7.2. To the extent that it may be necessary, and solely for the purposes of providing the service available on the website to you, we may disclose to such third party any of your Personal Information that may be necessary for the procurement of services from the third party.
3.7.3. In cases where personal information would need to be transferred outside of a country where Klassroom operates, towards other jurisdictions, specific requirements may apply for such transfer to be allowed. We may also transfer personal information to a third party located outside your country of origin without having to implement the above measures if you have given consent to us for the transfer of your Personal Information. You acknowledge that some countries where we may transfer your Personal Information may not have data protection laws that are as stringent as the laws of your own country. You acknowledge that it is adequate that when Klassroom transfers your Personal Information to any other entity within or outside your country of residence. Klassroom will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Privacy Policy.
4.1. We retain Personal Information that you provide us as long as an account is active or as needed to provide the service(s) or as necessary to comply with our legal obligations, maintain accurate financial and other records, resolve disputes, and enforce our agreements. If you wish to terminate your account or request that we no longer use your Personal Information, please contact us.
4.2. We will retain your information for no longer than necessary, taking into account the following:
4.2.1. the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
4.2.2. whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
4.2.3. whether we have any legal basis to continue to process your information (such as your consent);
4.2.4. how valuable your information is (both now and in the future);
4.2.5. any relevant agreed industry practices on how long information should be retained;
4.2.6. the levels of risk, cost, and liability involved with us continuing to hold the information;
4.2.7. how hard it is to ensure that the information can be kept up to date and accurate;
4.2.8. any relevant surrounding circumstances (such as the nature and status of our relationship with you); and the time period your account remains active.
5.1. Our Services and related documentation give you the ability to delete certain information about you from within the website and application. For example, you can remove content that contains information about you using the key word search and editing tools associated with that content, and you can remove certain profile information within your profile settings. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.
5.2. In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so. For example, if you believe a Services account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this policy. Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved, provided your institute or administrator does not object (where applicable).
5.3. We offer the user to request deletion of their user account on our mobile application. Once your account is permanently deleted, you won’t be able to reactivate it, and you won’t be able to retrieve information, including any content you have used.
We use cookies (Cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information) to help provide and enhance our services and tailor content and ads. By continuing, you agree to the use of cookies. We use cookies to help us remember and process the items in the shopping cart, understand and save your preferences for future visits and keep track of advertisements. We may store temporary or permanent ‘cookies’ on your computer. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the website. However, you can still place orders over the telephone or by contacting consumer service. In the course of displaying advertisements regarding its services or optimizing services to its users, Klassroom may allow authorized third parties to place or recognize a unique cookie on the user’s browser/device. Klassroom does not store personally identifiable information in the cookies. Further, Klassroom does not exercise control over the sites displayed as search results or links from within its services. These other sites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you, for which Klassroom is not responsible or liable. Klassroom encourages you to read the privacy policies of all external sites.
7.1. Our website may include integrations with social media sites, such as Facebook, LinkedIn, Twitter, and the “Share This” button, or interactive mini- programs. Where we have your consent, these features may collect your IP address and which page you are visiting on our website and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing them. Klassroom is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms, or content of any such websites or applications.
8.1. The security of your Personal Information is important to us. We take reasonable precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures.
8.2. While we will endeavour to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access, you acknowledge that the internet is not 100% secure and that we cannot provide any absolute assurance regarding the security of your Personal Information.
8.3. WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY BREACHES OF SECURITY, DAMAGE TO YOUR DEVICE, OR ANY LOSS OR UNAUTHORIZED USE OF YOUR REGISTRATION INFORMATION OR OTHER DATA.
9.1. Our websites contain links to other websites, including without limitation those websites of our affiliates. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of the said websites. We are not responsible for the privacy practices, nor do we accept any liability about the content of such websites including those of our group companies that have their own privacy policies tailored for the business practices and sectors in which they operate.
10.1. We post on our website customer testimonials/comments/reviews that may contain Personal Information. Prior to posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial. If you want your testimonial removed, please contact us.
10.2. Our websites offer publicly accessible blogs, community forums, or discussion board posts. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You agree and acknowledge that the use of such information is not confidential, does not constitute Personal Information, and is not subject to protection under Klassroom’s Privacy Policy.
11.1. In the event Klassroom goes through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and personal data will likely be among the assets transferred. During such event, we may also disclose your Personal Information to any other third party with your prior consent.
12.1. When you submit any Personal Information to us, you represent that you have the lawful right to submit the Personal Information and agree that you will not submit any information unless you are legally entitled to do so and that such Personal Information is true, complete, and accurate. You may not use a false email address or other identifying information to impersonate any person or entity, or otherwise mislead as to the origin of any content.
12.2. Any improper collection or misuse of Personal Information is in violation of this Privacy Policy and of the applicable terms and conditions of use. You agree not to misuse any Personal Information available on our website or to gather it or use robots or other automated scripts, codes, or functionalities to do so. We may immediately suspend or terminate your access to our website without notice if we become aware that you are in breach of applicable terms and conditions of use or of this Privacy Policy.
13.1. Reviewing, Correcting, and Deletion of Your Personal Information: Upon request, Klassroom will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:
13.1.1. To review the user information that you have supplied to us;
13.1.2. To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us;
13.1.3. To request that your user information not be used to contact you;
13.1.4. To request that your user information be deleted from our records;
13.1.5. To withdraw your consent to our use of your information; please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.
14.1. Your registered email address will be automatically subscribed to our newsletters, which will contain information on Klassroom updates, author resources, upcoming webinars, latest offers, and new services by Klassroom. You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by contacting us. Customers cannot opt out of receiving transactional emails related to their account with us.
15.1. What Is Sensitive Personal Information?
15.1.1. “Sensitive Personal Information” is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health, or information concerning a person’s or sexual orientation.
15.2. We do not knowingly or intentionally collect sensitive Personal Information from individuals, and you must not submit Sensitive Personal Information to us.
15.3. If, however, you intentionally or unintentionally transmit Sensitive Personal Information to us, you will be considered to have explicitly consented to us processing that sensitive Personal Information.15.4. All such Sensitive Personal Information shall be handled in accordance with this Privacy Policy and shall only be processed by authorized personnel based on their role within Klassroom on a need-to-know basis.